1. Free Shower Health Check
We carry out an advanced leak detection test to locate the source of the problem. Your free report enables you to make informed choices, and compare repairers. If you need a plumber we’ll tell you.
2. Free Quote (with options)
Your on the spot quote will always include options where relevant so you’ll never pay for repairs you don’t need or can’t afford.
3. Everything Explained To You
Expect honest, clear, explanations of every problem we assess so you know exactly what’s wrong, how it will be fixed and why it will be fixed that way.
4. An Appointment Time That Suits You
We’re really flexible. We can come to your place outside of business hours and we won’t charge extra for it!
5. Get Excited!
Your shower is about to be back to its best and ready to use the day after work has been performed. All without removing any tiles! No unhealthy smells and mess left behind when the work is completed.
YOUR FREE SHOWER HEALTH CHECK INCLUDES:
Plumbing Pressure Test
A leak, recurring mould growth, failing seals or damaged grout could mean a plumbing or shower recess waterproofing problem. A pressure gauge device clearly indicates if water pressure to the shower is satisfactory. Low-pressure readings are a strong indication that a plumbing problem exists.
Moisture Detection With Cutting Edge Equipment
Thermal imaging technology and moisture measuring devices allow us to accurately measure build-up of water behind tiles, in shower walls and floors etc. Moisture Meter gauge and infrared camera devices are used to detect leaks and clarify the severity of the problem.
Inspect All Grout Joints Manually
Cracked, damaged or missing grout indicates an underlying problem. This is common in old showers or where long-term water penetration has caused damage. The grout’s condition, quality and depth, are inspected and the technician can restore it to a fully waterproofed condition if required.
Assess Structure & Adhesion Of All Tiles
Dislodged, loose or cracked tiles are a strong indication of water build-up behind the walls and floor. Loose tiles can be a sign of aged or failing adhesive. Leak detection devices and the technician’s experience are used to determine the cause. Several stages of deterioration will inevitably follow if the problem isn’t fixed.
Flood-Test Recess
Filling the shower recess with water and monitoring penetration points assists technicians with identifying any additional leak points, that may not have been highlighted in the previous 4 steps of the Leak Detection process. Water penetrating during a flood test often highlights unknown, or potential future problems outside the shower, such as water damage to the bathroom floor, adjacent rooms, carpets etc.
WHAT SHOULD I CLEAN MY SHOWER WITH?
Using the wrong cleaning products can actually cause more problems than they fix. This is why Tile Rescue has developed its own cleaning products that will keep your shower looking clean, fresh and mould free. As a Tile Rescue customer, you can buy these products from our online shop at a discounted price.
MORE REASONS TO CHOOSE TILE RESCUE?
Competitive Pricing
Because our tile and grout experts own their businesses they have lower overheads than our competitors. A better deal for you, every time!
Rapid Response Times
Our call centre dispatches every call to the local expert within 30 minutes, during business hours. You can expect to discuss your requirements with your expert the same day.
Appointment Times That Suit You
Not only will we come to your place outside of business hours but we won’t charge extra for it.
Owner Operated
Your tile & grout expert owns their business so they really care about giving you the best service and results unlike some employees. We don’t outsource work to other contractors so there are never any communication or quality issues.
Quotes With Options
Your on the spot quote will always include options where relevant so you’ll never pay for repairs you don’t need.
No Pressure & No Up-sells
We don’t up-sell products or services when we arrive. Because your quote comes with options that are clearly explained to you, you’ll never feel pressured into spending more than you have to.Genuine Warranties
We like to keep things very simple! Our one-page docs very clearly outline the terms and conditions of a warranty. It really is worth the paper it’s written on! if a problem persists, we’ll rectify the issue – pronto.
We Arrive On Time
If we say 9am, we’ll be there at 9am.
Everything Explained
Expect honest, clear, explanations of every problem we assess complete with options. We even give you a demo on how to look after your surfaces ongoing.
Intensive Training
To earn the right to be an expert every technician completes both in-house and onsite training at our product manufacturing plants. Their extensive product knowledge is recognised by tile retailers, tilers, builders and architects Australia-wide.
Ongoing Research & Development
We’ve developed our own range of cleaning products & sealers. To give you the best results we’re always testing our products against the industry’s. We’ve tested every commercial grade product on the market and ours are as good if not better.
We’re Guests In Your Home
Expect your visiting Tile Rescue expert to be clean, tidy and smelling fresh! As your guest, it would be rude to be late so expect us on time. We’ll not only leave the work area clean but even cleaner than it was before.
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