Our call centre dispatches every call to the local expert within 30 minutes, during business hours. You can expect to discuss your requirements with your expert the same day.

Not only will we come to your place outside of business hours but we won’t charge extra for it.

Your tile & grout expert owns their business so they really care about giving you the best service and results unlike some employees. We don’t outsource work to other contractors so there are never any communication or quality issues.

Your on the spot quote will always include options where relevant so you’ll never pay for repairs you don’t need.

We don’t up-sell products or services when we arrive. Because your quote comes with options that are clearly explained to you, you’ll never feel pressured into spending more than you have to.Genuine Warranties
We like to keep things very simple! Our one-page docs very clearly outline the terms and conditions of a warranty. It really is worth the paper it’s written on! if a problem persists, we’ll rectify the issue – pronto.

If we say 9am, we’ll be there at 9am.

Expect honest, clear, explanations of every problem we assess complete with options. We even give you a demo on how to look after your surfaces ongoing.

To earn the right to be an expert every technician completes both in-house and onsite training at our product manufacturing plants. Their extensive product knowledge is recognised by tile retailers, tilers, builders and architects Australia-wide.

We’ve developed our own range of cleaning products & sealers. To give you the best results we’re always testing our products against the industry’s. We’ve tested every commercial grade product on the market and ours are as good if not better.

Expect your visiting Tile Rescue expert to be clean, tidy and smelling fresh! As your guest, it would be rude to be late so expect us on time. We’ll not only leave the work area clean but even cleaner than it was before.